Responsible Gambling Policy
Book Of Ra Magic is committed to endorsing responsible wagering as a policy of customer care and social responsibility. We believe it is our responsibility to you, our customers, to ensure that you enjoy your experience on our platform while remaining fully aware of the social and financial harms associated with problem gambling.
Age Restriction (18+)
It is illegal for anyone under the age of 18 to open an account or to gamble on our platform. We perform rigorous electronic age verification checks on all customers. Please note that anyone under the age of 18 found to be using the site will have any winnings forfeited and the account will be closed immediately.
Principles of Safer Gambling
Gambling should be a fun and recreational activity. To ensure you stay in control, we recommend the following:
- Gambling is a form of entertainment, not a way to make money.
- Only gamble with money you can afford to lose.
- Never chase your losses.
- Keep track of the time and amount of money you spend.
Player Management Tools
We provide several tools to help you manage your gambling activity:
Deposit and Loss Limits You can set daily, weekly, or monthly limits on the amount you can deposit into your account or the amount you can afford to lose. These limits can be adjusted in your account settings.
Session Time Limits You can set a maximum time limit for your sessions. Once the limit is reached, you will be notified or logged out to help you take a break.
Time-Outs If you want to take a short break from gambling, you can request a time-out period ranging from 24 hours to 6 weeks.
Self-Exclusion If you feel your gambling is becoming a problem, you can opt for self-exclusion. This is a formal process where we close your account for a specified period (usually 6 months to 5 years), during which you will not be able to access the platform.
Warning Signs of Problem Gambling
If you are concerned about your gambling habits, consider the following signs:
- Spending more money and time on gambling than you can afford.
- Finding it hard to manage or stop your gambling.
- Having arguments with family or friends about money and gambling.
- Losing interest in your usual activities or hobbies.
Seeking Professional Support
If you feel that you may have a gambling problem, we encourage you to seek help from professional organisations. There are many independent bodies in the UK that provide free and confidential advice for anyone affected by gambling-related issues.
Protection of Minors
We recommend the use of third-party filtering software if you share your computer with minors. This allows you to restrict access to gambling websites. Always ensure your login details and passwords remain confidential.
Monitoring and Training
Our staff are trained to recognise signs of problem gambling and are empowered to take appropriate actions to assist users who may be at risk. This policy is reviewed regularly to ensure it meets the highest standards of player protection.